Certified Six Sigma Black Belt (CSSBB)

Certified Six Sigma Black Belt(CSSBB)

৳ 25,000

Key Features:

  • Six Sigma aims to avoid waste and in effeminacy, so increasing customer satisfaction by delivering what the customer is really expecting.
  • Six Sigma is a strictly structured and disciplined structure methodology, which has very specific for particular participants.
  • Six Sigma is a statistical data-driven methodology that requires accurate or error-less data to perfectly analyze the process.
  • Six Sigma is not just about improving quality and increasing sales it’s about changing results in the financial statements also.
  • By applying Six Sigma in your business you successfully achieve the below milestones what we called the business success facts:
      • Improving Process
      • Lowering Defects
      • Increased Profit
      • Increased Customer Satisfaction
      • Reducing Costs
      • Reducing Process Variability

Course Overview

This Lean Six Sigma Black Belt course is comprised of 11 separate sessions (or units). Each session is a collection of related lessons and includes an interactive quiz at the end of the session. Most of the lessons include interactive practice exercises. All course material is available online, and sessions may be started and stopped at any point— content is delivered on-demand according to your schedule.

Course Content and Outline–Cirtified Six Sigma Black Belt

1. Introduction
  • What is Six Sigma? Input/output (X and Y) Relationship
  • Six Sigma and Lean Enterprise
  • Defects Per Million Opportunities Metric (DPMO)
  • Success Stories
  • Six Sigma History
  • DMAIC Process
  • Thought Process Mapping
  • Six Sigma Organizational Structure
  • Role of the Black Belt
  • Exercises and Quiz
2. Define I – Prioritize
  • Process Thinking
  • Process Mapping
  • Flow Charts, Value-Added Flow Charts, Deployment Flow Charts
  • Spaghetti Diagrams
  • Value Stream Mapping (Takt Time, Line Balancing)
  • Balanced Scorecard
  • Pareto Chart
  • Project Selection
  • Project Charter
  • Project Tracking – Gantt Chart
  • Stakeholder Analysis
  • Exercises and Quiz
3. Define II – Voice of the Customer
  • Customer Satisfaction & Kano Model
  • Sample Surveys
  • Survey Construction
  • Margin of Error
  • Affinity Diagrams
  • CTQC Tree Diagrams, Critical to Quality Characteristics (CTQCs)
  • Setting Specifications
  • Quality Function Deployment
  • Operational Definition
  • Exercises and Quiz
4. Measure I
  • Variable and Attribute Data
  • Sampling Plan
  • Measurement System Analysis
  • Data Collection – Check Sheet
  • Benchmarking
  • Baseline DPMO & Sigma Conversion
  • Rolled Throughput Yield
  • Exercises and Quiz
5. Measure II
  • Trend Chart
  • Histograms
  • Measuring Process Variability
  • Statistical Process Control
  • Rational Subgrouping
  • X and Moving Range Control Charts
  • Attribute Control Charts
  • X-bar and R Control Charts
  • Process Capability
  • Exercises and Quiz
6. Analyze I – Potential Root Cause
  • Cause and Effect Diagrams (Fishbone Charts)
  • Five-Why, One-How
  • FMEA
  • Scatter Plots
  • Regression and Correlation Analysis
  • Multiple Regression
  • Logistic Regression
  • Exercises and Quiz
7. Analyze II – Hypothesis Testing
  • Introduction to Hypothesis Testing
  • Confidence Intervals and Hypothesis Testing
  • Comparison of Two Treatments: Z-test, F-Test, t-test
  • Comparison of Multiple Treatments – ANOVA, Chi-Square for Multiple Proportions
  • Comparison of Variances – Chi-Square Test
  • Non-parametric Testing
  • Hy-Court TV TM Learning Lab
  • Exercises and Quiz
8. Analyze III – Design of Experiments
  • Introduction to Design of Experiments
  • Single Factor Experiments
  • Full Factorial Experiments
  • Fractional Factorial Experiments
  • General Factorial Experiments
  • Experiment Simulations
  • Advanced Topics
  • Exercises and Quiz
9. Improve
  • Design for Manufacturability/ Serviceability/Reparability (DFSS)
  • Brainstorming
  • Continuous Flow (Little’s Law)
  • Quick Changeovers
  • Implementing Work Cells
  • Theory of Constraints
  • Pull Scheduling
  • Narrowing the List of Ideas
  • FMEA
  • Error-proofing
  • Corrective Action Matrix
  • Piloting a Solution
  • System Dynamics
  •  Exercises and Quiz
10. Control
  • Control Plan
  • SPC Revisited
  • FMEA Revisited
  • Visual Control – 5-S
  • CHECK Process
  • Total Productive Maintenance
  • Best Practices – Integrating Success
  • Exercises and Quiz
11. Tools for Success
  • Leadership
  • Team Development
  • Leading Teams
  • Leading Change
  • Exercises and Quiz

Benefits of The Course

After completing this course, you should be able to DO the following:
  • Communicate using Six Sigma concepts.
  • Think about your organization as a collection of processes, with inputs that determine the output.
  • Relate Six Sigma concepts to the overall business mission and objectives.
    Use the concept of a sigma level to evaluate the capability of a process or organization.
  • Understand and apply the five-step DMAIC model as a framework to organize process improvement activity.
  • Employ a wide range of process improvement techniques, including design of experiments, within the DMAIC model.
  • Recognize the organizational factors that are necessary groundwork for a successful Six Sigma effort.
  • Employ your Six Sigma skills to lead a successful process improvement project and deliver meaningful results to the organization.

Target Audience

Certified Six Sigma Black Belt(CSSBB) is ideal for people working as:
  • Managers,
  • Project Leaders,
  • Senior Engineers,
  • Black Belt Candidates and anyone who desires an understanding of Lean Six Sigma principles and skills.
  • Candidates must have worked in a full-time, paid role. Paid intern, co-op or any other coursework cannot be applied toward the work experience requirement.
  • 3 Years of on-the-job experience in one or more of the areas of the CSSBB Body of Knowledge & one completed project with a signed affidavit, or two completed projects with signed affidavits.

Certification of competency in ECBA

Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge.

Computer Delivered – The CSSBB examination is a one-part, 165-question exam, and is offered in English only. 150 questions are scored and 15 are unscored. Total appointment time is four-and-a-half-hours, and exam time is 4 hours and 18 minutes.

Paper and Pencil – The CSSBB examination is a one-part, 150-question, four-hour exam and is offered in English, Spanish, and Mandarin in certain locations.

All examinations are open book. Each participant must bring his or her own reference materials. The use of reference materials and calculators is explained in the FAQs.


Certification is formal recognition by ASQ that an individual has proficiency within, and a comprehension of, a specified body of knowledge (BoK). It is peer recognition, not registration or licensure.

Quality competition is a fact of life, and the need for a work force proficient in the principles and practices of quality control is a central concern of many companies. Certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to assure quality of products and services. Certification is an investment in your career and in the future of your employer.

Job analysis survey
The starting point for the exam development process is a job analysis survey that is conducted every five years to identify the skills and knowledge areas currently being used in the field. In order to create appropriate items for the survey instrument, an advisory board is appointed by the sponsoring ASQ division.

This committee, like all of the subsequent exam development committees, is composed of ASQ members who work in the area to be tested and are already certified. In the case of brand new certification exams, ASQ volunteer member leaders who are subject matter experts in the field to be tested serve on the committee. These volunteers identify typical job responsibilities (what people do on the job) and the knowledge bases required (what people need to know in order to perform their job). The committee also reviews a wide variety of textbooks to ensure that these topics are covered in reference material that is readily available.

In the case of the survey advisory board, its work results in a questionnaire that asks respondents to rate each item in the survey in terms of criticality (how important is this task or knowledge) and frequency (how often is this task performed or knowledge used). The survey is piloted to ensure that the questionnaire itself is as clearly presented and as easy to complete as possible.

Member input

Once the survey instrument has been approved and all necessary revisions made, it is sent to a sample of certified ASQ members who either work in the area to be tested (as identified by job title) or supervise employees who perform the tasks identified in the survey. Except for the deliberate job title selection, the 2,000 plus certified ASQ members who receive the survey are randomly selected across geographic locations and industry types to ensure that no one industry or region skews the results of the survey.

The data from the survey are then analyzed and a set of recommended tasks and knowledge areas is presented in a summary report, which is submitted to the sponsoring division. The rule for recommendation is that a task or knowledge must score at or above the midpoint: in other words, earn a score of at least 2.5 on a scale of 1 to 5, for criticality or frequency. The sponsoring division approves the results, which are then submitted to the Certification Board for final approval.

After the approval process, a BOK committee is formed. This committee of subject matter experts, includes some members of the advisory committee and again has representatives from across a wide demographic spectrum.

The BOK committee’s primary task is to translate the job analysis results into meaningful categories that can be tested. Committee members use a variety of quality tools to facilitate this process, and the final result forms an outline of major topic areas, supported by appropriate subtopics.

The committee then determines how many questions will be asked in each area of the BOK, based on the importance of the topic as well as the depth of testable material in that topic. The committee again uses tools such as multivoting and prioritization matrices to help guide the decision-making process.

ASQ Certification Board Value Statement
The ASQ Certification Board provides Leadership and Stewardship, with Integrity and Customer Focus, of the process for certifying Quality Professionals both now and in the future.

Stewardship: We assume the responsibility to organize and manage intellectual property of the Quality movement, including certification exams and related products. Our efforts imply and require a vision of, and dedication to, the Quality profession. The Board is tasked with outreach to internal and external customers, to communicate the value and importance of Certification to both employers and quality professionals.

Integrity: We oversee and uphold professionalism as a primary characteristic of our certification process, product, and application. A firm personal ethic becomes the strong professional ethic of volunteer members which, in turn, becomes personal validation. Broad-based certifications, multilingual, fair and unbiased in content and availability, are our product.

Customer Focus: ASQ, as leader of a diverse, ever-expanding, global quality community, supports quality professionals in academia, industry, and government. We create new certifications defined by the values and requirements of our customers, recognizing them as the future owners of quality knowledge, practice, and dissemination. We network with others across the world to advance innovation and the understanding of the value and importance of quality knowledge, professions, and certifications.

Teamwork, Involvement, Cooperation, and Partnering: We respect the values of others and strive for consensus. Teamwork and partnering encourage opportunities, inside and outside the quality community, for personal and professional development. Employee and corporate application of technology, tools, and processes fosters skill enhancement, employee expertise, and empowerment at all professional levels.

Application of Quality Tools and Techniques: Our dynamic, living strategy focuses on short- and long-term strategic planning and quality management. We create opportunities for the application of knowledge and skills, outreach and sharing of ideas, and on-going improvement in machine and computer technology. We believe that only the best we do today will be carried forward to tomorrow.

When new and updated standards are published, ASQ will still test candidates’ knowledge of that standard, but the correct answer should be provided according to both the new and old standard until:

  • The new standard becomes fully implemented (such as ISO 9000: The new standard is now fully implemented, so the old standard is NO LONGER tested).
  • The old standard is no longer used by the industry (for example: the Z1.4 and Z1.9 standards? Have been released, but a deadline for implementation is not required, so both the old and new standard are in use, and answers to test questions should be the same in both years).

Individuals with ASQ certification may indicate their certification(s) on their personal business cards. Please refer to your certification in terms which are consistent with the legal requirements found in many states.

Canadian Provincial and Territorial laws prohibit the use of the term “engineer” unless an individual is registered in Canada as a Professional Engineer. However, ASQ-certified individuals would not be in violation of this law if they use the acronyms “ASQ CQE,” as appropriate, as a title instead of the word “engineer.”

Is there an “order” for acquiring certifications?

We receive many questions regarding a “career track” for certification – which certifications lead to another and help with professional growth. This is purely an individual choice, based on your unique career path and goals. To give you some ideas on how to proceed, use our interactive Certification Pathways Tool or view the following diagram showing different tracks of technical, engineering, management, or auditing certifications.

ASQE seeks to attain the highest degree of public confidence and trust in rendering unbiased services. ASQE fully acknowledges the importance of impartiality in carrying out its certification body activities, which are governed by the requirements of the International Standard ISO/IEC 17024.

A complaint is a formal request of dissatisfaction other than appeal, by any person or organization regarding an ASQ’s certification staff, services, procedures, policies or any other certification-related activity.

Individuals with concerns are encouraged to discuss these with the individuals involved or the ASQ certification staff to try and resolve the matter informally. If a resolution is not possible, individuals may wish to file a formal complaint.

You may formally appeal a certification decision in specific circumstances.

Six Sigma is defined as a method for reducing variation in manufacturing, service or other business processes. Six Sigma projects measure the cost benefit of improving processes that are producing substandard products or services. Whether in manufacturing or service industries, such projects quantify the effect of process changes on delays or rework. The goal of each successful Six Sigma project is to produce statistically significant improvements in a process: Over time, multiple Six Sigma projects produce virtually defect-free performance.

The Six Sigma Black Belt project is one that uses appropriate tools within a Six Sigma approach to produce breakthrough performance and real financial benefit to an operating business or company.

The tools are generic. It is the structure of the project and the associated process (improvement model) that distinguish a Black Belt project from other similar quality improvement projects. Financial impact as an outcome is also a requirement within a Black Belt project when compared to other projects.

The following examples are not all-inclusive, but will provide examples of acceptable and unacceptable projects.

Examples of projects that qualify:

  •  Manufacturing product defect reduction.
  •  Human resources recruitment cycle time reduction.
  •  Reduced accounts payable invoice processing costs.
  •  Reduced Manufacturing machine setup time.

Projects that do not qualify:

  •  Prepackaged or classroom exercise that are mock, or simulated projects that were previously completed and/or that do not include actual “hands on” work.
  •  No real organization or business unit; no current problem or cost benefit.
  •  Basic product improvement projects not associated with process improvements.
  •  Software maintenance or remediation without detailed process measurements.
  •  Any project without measured before-and-after cost benefits.

A Six Sigma Black Belt project is required. If you have not completed a project you are not eligible to sit for the exam.

Yes, as long as the project utilized the Six Sigma tools and methodologies, it is acceptable.

No, affidavits received without an application form and fees will not be reviewed prior to your applying for the exam.

It is your responsibility to have your project champion complete and sign the project affidavit. Affidavits will not be accepted if they are not signed by a project champion.
If you are unable to locate your project champion, a member of upper management at the company may sign the affidavit in your project champion’s place, provided the individual is able to verify the contents of the affidavit are correct.

You may fax or e-mail a copy of the affidavit form to the champion. Please then have the champion send the signed form directly to ASQ by mail, fax or e-mail.