Professional Training on Business Analysis

Professional Training on Business Analysis

৳ 25,000

Component A: Main course component according to BABOK version 3.0:

  • Business Analysis Key Concepts
  • Business Analysis Planning and Monitoring
  • Elicitation and Collaboration
  • Requirements Life Cycle Management
  • Strategy Analysis
  • Requirements Analysis and Design Definition
  • Solution Evaluation
  • 50 Business analysis techniques
  • Underlying competencies of Business analyst
  • 5 perspective

Component B: Latest renowned tools, techniques & methodologies that business analyst uses:

  • Value Proposition Canvas (VPC) & Business Model Canvas (BMC)
  • Design Thinking
  • Design Sprint 2.0
  • Customer Journey Mapping (CJM)
  • BPMN 2.0

Course Overview

Business analysis is exactly what it sounds like: an analysis of your business. Every business has different needs and requires different solutions to meet those needs. Business analysts work to determine the needs of a business and figure out how to meet them. In some cases, a business analyst may identify problems and help find ways to solve them in the form of initiating a project, launching a product, or designing a service. This is an important part of making sure any business succeeds because it allows to constantly work toward a goal and actively take steps to reach it.

This course teaches business analysis essentials to both new and experienced practitioners focusing more on practical implications. It supports and expands on the standards outlined in the IIBA® BABOK® Guide V3.0. Mentor-led workshops allow students to practice the techniques as they learn them. Depending on the participant’s skill level, the workshop cases and discussions inspire learning insights for every level of experience. Students are encouraged to bring their own projects to class. Using new techniques on a current project often highlights missing requirements and gives the student specific next steps to follow after class. To identify the best solutions for real business needs, this course also provides an extensive inventory of tools and techniques for use in business analysis work.


  • Analyze and scope the area of analysis, working with project managers, product owners, and business sponsors to clarify the level and complexity of the business analysis effort needed for the project.
  • Select the appropriate elicitation technique to efficiently identify critical requirements.
  • Analyze and refine business and functional requirements.
  • Ask the right questions through the use of interviewing templates developed specifically for business analysis elicitation.
  • Identify the core components necessary to analyze a business area.
  • Plan an approach for analyzing, categorizing, and managing requirements. Determine the level of formality required and consider options for documenting and packaging requirements based on project type, priorities, and risks.
  • Identify techniques and documentation options appropriate for various project types (product development, COTS, maintenance, business process improvement, new development, etc.).
  • Define testing objectives and verify requirements are testable.
  • Conduct effective requirements reviews to improve the quality of requirements deliverables
  • Build strong relationships with project stakeholders.
  • Apply new communication strategies for eliciting and interacting with virtual teams.
  • Anticipate issues, think proactively, and use critical thinking skills to plan stakeholder elicitation sessions.
  • This course is part of our ECBA, CCBA, and CBAP prep series, helping you prepare for the certifications offered by the International Institute of Business Analysis ( ).

Target Audience

This course is designed for business analysts, project managers, business systems analysts, system architects or any other project team member involved with analysis.

New practitioners will learn the tasks they are expected to perform and why each task is important. Experienced practitioners will learn new techniques and more structured approaches to improve their requirements activities. This course may also be appropriate for individuals who manage analysis activities and business stakeholders who need a more in-depth understanding of the requirements process and deliverables.


Component A: Main course component according to BABOK version 3.0:

Business Analysis Key Concepts

  • Course Overview
  • The Business Analysis Core Concept Model
  • Importance of Business analysis
  • Role of Business analyst
  • Overview on IIBA & CBAP Certification
  • Requirements Classification
  • Stakeholders
  • Requirements & Designs

Business Analysis Planning and Monitoring

  • Plan Business Analysis Approach
  • Plan Stakeholder Engagement
  • Plan Business Analysis Governance
  • Plan Business Analysis Information Management
  • Identify Business Analysis Performance Improvements

Elicitation and Collaboration

  • Prepare for Elicitation
  • Conduct Elicitation
  • Confirm Elicitation Results
  • Communicate Business Analysis Information
  • Manage Stakeholder Collaboration

Requirements Life Cycle Management

  • Trace Requirements
  • Maintain Requirements
  • Prioritize Requirements
  • Assess Requirements Changes
  • Approve Requirements

Strategy Analysis

  • Analyze Current State
  • Define Future State
  • Assess Risks
  • Define Change Strategy

Requirements Analysis and Design Definition

  • Specify and Model Requirements
  • Verify Requirements
  • Validate Requirements
  • Define Requirements Architecture
  • Define Design Options
  • Analyze Potential Value and Recommend Solution

Solution Evaluation

  • Measure Solution Performance
  • Analyze Performance Measures
  • Assess Solution Limitations
  • Assess Enterprise Limitations
  • Recommend Actions to Increase Solution Value

50+ Techniques according to BABOK Version 3.0

  • Acceptance and Evaluation Criteria
  • Backlog Management
  • Balanced Scorecard
  • Benchmarking and Market Analysis
  • Brainstorming
  • Business Capability Analysis
  • Business Cases
  • Business Model Canvas
  • Business Rules Analysis
  • Collaborative Games
  • Concept Modelling
  • Data Dictionary
  • Data Flow Diagrams
  • Data Mining
  • Data Modelling
  • Decision Analysis
  • Decision Modelling
  • Document Analysis
  • Estimation
  • Financial Analysis
  • Focus Groups
  • Functional Decomposition
  • Glossary
  • Interface Analysis
  • Interviews
  • Item Tracking
  • Lessons Learned
  • Metrics and Key Performance Indicators (KPIs)
  • Mind Mapping
  • Non-Functional Requirements Analysis
  • Observation
  • Organizational Modelling
  • Prioritization
  • Process Analysis
  • Process Modelling
  • Prototyping
  • Reviews
  • Risk Analysis and Management
  • Roles and Permissions Matrix
  • Root Cause Analysis
  • Scope Modelling
  • Sequence Diagrams
  • Stakeholder List, Map, or Personas
  • State Modelling
  • Survey or Questionnaire
  • SWOT Analysis
  • Use Cases and Scenarios
  • User Stories
  • Vendor Assessment
  • Workshops


Analytical Thinking and Problem Solving
Behavioral Characteristics
Business Knowledge
Communication Skills
Interaction Skills
Tools and Technology


The Agile Perspective

The Business Intelligence Perspective

The Information Technology Perspective

The Business Architecture Perspective

The Business Process Management Perspective

Please visit CBAP certification course for more details about CBAP.

Component B: Latest renowned tools, techniques & methodologies that business analyst uses:

Value Proposition Canvas (VPC) & Business Model Canvas (BMC)


Success means going from business idea (a new market, improve a business unit, a new technology, etc.) to a profitable and scalable business model with the minimum amount of time and money wasted. To achieve success, you need a differentiated Value Proposition (VPC) that customers want embedded in a Business Model Canvas (BMC) that can scale and generate profits. Crucial to this is the right timing, in the right business environment, with the right aligned team that can assure sound execution.

Design thinking

Design Thinking is a process for creative problem solving. It has a human-centered core. It encourages organizations to focus on the people they’re creating for, which leads to better products, services, and internal processes.

It is a proven and repeatable problem solving protocol that any business or profession can employ to achieve big results. Design thinking combines creative and critical thinking that allows information and ideas to be organized, decisions to be made, situations to be improved, and knowledge to be gained.

Design Sprint

design sprint is a time-constrained, five-phase process that uses design thinking with the aim of reducing the risk when bringing a new product, service or a feature to the market.


A design sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers.

Customer Journey Mapping (CJM)

Customer journey mapping (also called user journey mapping) is the process of creating a customer journey map, a visual story of your customers’ interactions with your brand. This exercise helps businesses step into their customer’s shoes and see their business from the customer’s perspective.


It helps you tell the story of your customers’ experiences with your brand across all touchpoints. Whether your customers interact with you via social media, email, live chat or other channels, mapping the customer journey out visually helps ensure no customer slips through cracks.


Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company’s business processes is BPM.